Prepping for Reopening…..

Custom apparel chain Indochino is preparing to cautiously reopen its showrooms in accordance with local guidelines. The company’s unique showroom model is ideally positioned to offer a safe and positive experience for customers as they return to physical stores.  With its ‘shopping by appointment’ format, customers partner with a Style Guide to choose a fabric, select customizations and create a measurement profile. There is no need to try on clothes from open inventory that others might have worn, and fit samples used for measurements will be sanitized between every appointment.  Once an order has been placed, the one-of-a-kind garments are shipped directly to the customer in two weeks. For subsequent purchases, the client can simply schedule another showroom appointment or shop online, accessing their measurement profile at the touch of a button.  Presently, twelve showrooms are open for personal shopping by appointment. This will increase to at least 27 of the brand's 52 North America showrooms by the end of May, with the majority of the network open in June, as conditions allow.   Earlier this year Indochino opened a showroom at the Westfield Valley Fair in San Jose in California and later in the Summer, a showroom is scheduled for the Brickell Town Center, its second location in Miami.  Oberfeld Snowcap Inc. is responsible for the chain’s site selection in Canada.  Ideal sites include enclosed malls and urban street fronts ranging from 1500 to 2000 square feet in size.

top_bannerCategory:  Men’s Wear
Chain Banner:  Indochino
Company Name:  Indochino Apparel Inc.
Head Office Address: #300, 720 Robson St., Vancouver, British Columbia V6Z 1A1
Tel:   855/334-0788    
Email:       Website:
Principal Use:   Men’s wear, Made-to-measure, On-line
Introduced: Launched in 2007 as an on-line made-to-measure concept, Opened its first pop-up stores in 2012, Opened its first permanent location in June 2014.
No. of Locations:  Ten in Canada & 39 in the U.S.
Areas of Operation:  North America, International
Types of Locations: Enclosed malls, Urban street fronts
Size Required:  1500 to 2000 sq.ft.
Special Requirements: Major markets
Business Type: Company-owned
Company Contacts: Drew Green – President, CEO
Peter Housley – Chief Revenue Officer
Morgan Whitney – CFO
Dean Handspiker – VP Design – Product & Store Development
Angela Chung – Director, Retail Excellence
Real Estate Representatives: Oberfeld Snowcap Inc., 121 King St West, Suite 1800, Toronto, Ontario M5H 3T9 (Eileen Halpin-Tarrant 416/849-9402, (Elaine Heng 416/593-1595 Ext 3225
Franchise Representatives:
Parent Company:
Indochino Apparel Inc., Vancouver, British Columbia
Related Retail Chains:
Last Report:
Developers & Chains #1943