Over the weekend, Shoppers Drug Mart opened a new Pharmacy Care Clinic at the Hollick-Kenton Landing at 167th Ave. NW and 50th St. in the Pilot Sound community in northeast Edmonton. The clinic offers patients access to a range of pharmacy healthcare services, including the assessment and treatment of injuries and common ailments such as urinary tract infections and pink eye. The clinics are fully integrated with the pharmacies, which have undergone an extensive redesign to improve the overall patient experience. The Pilot Sound clinic follows the successful launch of previously opened pharmacy care clinics in Alberta and Ontario where Shoppers pharmacists are seeing an average of 30 patients a day. Both the dispensary and clinic spaces include a range of redesigned patient-friendly features. There is an efficient single counter for all prescription processes, including drop off, pick up, counselling, and payment, a Care Concierge, to facilitate smooth and personalized clinic visits, child-friendly consultation rooms for family comfort and new ‘Let’s Talk’ spaces for counselling. “The issues plaguing the Canadian healthcare system are complex and require innovation and collaboration,” said Shoppers Drug Mart President Jeff Leger. “We believe pharmacists can play a vital role in a collective solution. That’s why we’re changing how we support pharmacists in delivering care in the province. Whether through the clinic or the dispensary, we’re making it easier for Albertans to access the pharmacy healthcare services they need.”
Shoppers Drug Mart Inc., 243 Consumers Rd., Toronto, Ontario M2J 4W8 (416/493-1220 www.shoppersdrugmart.ca)